Introduction
Module 1: Mindset and Self-Awareness
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Who gets promoted and why (14:59)
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Thinking Styles (19:13)
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Common Social Challenges (Mistakes) by Even Successful Leaders (2:39)
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Common Social Challenges for Those with Analytical Minds (10:50)
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What you think about matters (12:20)
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The Avoider Saboteur (4:44)
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The Controller Saboteur (3:26)
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The Hyper-Achiever Saboteur (2:30)
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The Hyper-Rational Saboteur (2:34)
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The Hyper-Vigilant Saboteur (2:39)
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The Pleaser Saboteur (2:34)
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The Restless Saboteur (2:00)
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The Stickler Saboteur (2:11)
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The Victim Saboteur (2:29)
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The Power of Mindfulness (6:39)
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The 5 Sage Powers (14:01)
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The Law of Attraction Overview (9:54)
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Introduction to Positive Psychology (4:29)
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Module 1 Summary (6:16)
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Developing Self-Insights: Self Assessments (5:06)
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Leveraging Your Strengths & Getting Noticed (3:48)
Module 2: Becoming a Student of Human Behavior & Common Mistakes
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Introduction to Module 2 (2:42)
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Assumptions we make about others (5:28)
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Self-felt diversity is more common than felt similarity (2:26)
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What motivates people? (13:48)
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Not understanding motives (common for analytical thinkers) (7:36)
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Trying to solve problems too soon (4:35)
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Misunderstanding the role and power of ambiguity (5:24)
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Getting to Facts & Details Too Quickly (5:25)
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Missing non-verbal cues (9:04)
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Failing to Empathize and Show Curiosity (7:27)
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Being Too Blunt & Direct (8:01)
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Leaving Conversations Abruptly (3:25)
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Failing to Find Common Ground (7:52)
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Thinking that Every Behavior Has a Reason, & a Rational One (8:04)
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Sending Strong Signals that you are On The Clock (6:34)
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Module 2 Summary (4:01)
Module 3: Foundations for one-on-one social interactions
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Initiating a Conversation (14:27)
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Joining a Group Conversation (9:52)
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Names - when and how (8:36)
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Making the other Person Feel Valued and Respected (9:26)
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The Power of Asking vs Telling (9:58)
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Find the Other Person's Unique Brilliance (8:14)
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Using Your Body to Project Positive Energy (5:13)
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Aligning Your Words, Body and Tone (11:39)
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Clarifying Interpretations; Fusing Horizons (7:56)
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The Power of Silence (14:39)
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Discovering What Someone Really Values & Why (14:33)
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Managing the Flow Between Business and Personal Topics (4:29)
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Humor Interpretation & Use (7:07)
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Idioms, Metaphors, and Analogies (7:35)
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Stories - when and how (7:52)
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Cultivating Your Emotional Intelligence (7:34)
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Attire & Grooming Effects (6:28)
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Responding "in the heat of the moment" - "What?!" (6:53)
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Confronting Others (9:04)
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Email and Text Etiquette and Style (13:29)
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Setting the Stage for Future Interactions (5:40)
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Summary (1:33)
Module 4: Foundations for Group Social Engagement
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Group Dynamics (24:03)
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The 4 Social Styles and How to Use Them (15:13)
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Demonstrating Confidence and Competence without Arrogance (6:50)
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Speaking up in a Group (6:28)
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How to react when someone talks over you (7:06)
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Being a Solid Team Member (6:58)
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The Business Dinner or Lunch (10:05)
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Excelling in Technical Support on a Product Team (9:13)
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Empathy in Groups (4:41)
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Demonsrating your contribution that lands well with the team (10:42)
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Guiding a team towards effective actions and outcomes (10:05)
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Contributing in a way that makes you a desired team member (8:45)
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Proper and improper uses of humor (8:19)
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Recognizing that everything you say and do is recognized by others (7:37)
Module 5: Leadership 1 - Foundational Core Concepts
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What does "Leadership" mean? (3:28)
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Leadership Styles (13:45)
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Thought Leadership vs Behavioral Leadership (4:25)
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Executive Presence (5:36)
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Self-Awareness & Self-Control (16:21)
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Ethical standards, integrity, and safe environments (8:13)
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Authenticity and vulnerabilty (6:13)
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Transparency (6:48)
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Courage (12:41)
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Emotional Intelligence - again: empathy & caring for self and others (5:54)
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Empowering others to self-organize (7:32)
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Creating a vision (6:38)
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Collaboration, connections, and belonging (5:47)
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Flexibility: being open to new ideas and experimentation (7:16)
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Giving people meaning (5:08)
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Life-long learning: about what, how, and attitude towards (18:29)
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Commitment: to objectives and people (4:47)
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Communication: synthesis, simplification, and clarity (7:56)
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Resilience & perseverance (5:28)
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Having fun (9:07)
Module 6: Leadership Differentiators
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Creating a champion mindset: inspiration, optimism, and work-ethic (8:37)
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"What's on your mind?" - one of the most powerful questions in business (15:44)
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Prioritizing & delegating (11:56)
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The Pentagon Questions for every major decision (9:26)
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Once you leave your supervisor's office, you own it (4:58)
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The three-tier thought process of decision-making (10:19)
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Inoculating your team to stress (13:04)
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The importance of language in creating and managing a positive culture (8:28)
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The power of storytelling in leadership (7:17)
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Neurodiversity - the emergent diversity category (11:57)
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The unspoken demons (9:56)
Module 7: Leadership 3 - Tactical Insights
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Capacity to anticipate: applied to self and team (11:11)
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The 40-70 rule (5:40)
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Commander in the field is always right until proven otherwise (5:05)
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The Lincoln Letters approach (3:59)
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Attention to detail, looking below surface appearances, do your homework (4:14)
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Encouraging (insisting) people bring you there problems (5:09)
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Uncovering and leveraging each team member's unique capabilities & motivations (8:05)
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Applying the PERMA model of well-being (10:58)
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The ability to compartmentalize (10:47)
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Bookend with positives: pros and cons (9:16)
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Ask-Share-Ask as a model for every interaction (7:10)
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Holding people accountable in ways that are motivating to them and others (13:30)
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Your job is not to be their friend, but you need their respect & enthusiasm (8:44)
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Praise in public, reprimand in private (6:06)
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When it IS okay to criticize in public (2:58)
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The power of non-work gatherings and activities (6:02)
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Giving speeches and presentations (12:50)
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Leadership 3 summary (1:17)
Module 8: Developing Your Leadership Toolbox
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Meeting kick-off figure
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Career Matrix
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CLEAR Model
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Core Values
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Competence Model
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Drivers Framework
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Emotion Wheel
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Goal Mapping
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GROW Model
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INSIGHT Framework
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Intelligences
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Journey Line Tool
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Perceived Stress Assessment
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Learning Styles
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Time Management Matrix
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Venn Diagram of Purpose
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Wheel of Life
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Positive Psychology Doorway (5:56)
Module 9: Sales Foundations Applied to Leadership
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Why this module is important even if you never go into sales (21:43)
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Doing your homework on customer contacts, e.g., social styles (19:17)
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Decision-Maker and Influencer Roles (9:22)
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Perspective-Taking: what it is, how to practice it, why it's important (9:38)
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Approaching customers with positive energy and not a ‘sales’ energy (6:27)
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Genuinely knowing and caring about the person and not just the person’s role and the decision at hand (6:15)
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Having non-threatening conversations that uncover all relevant problems, costs, and all possible solutions (6:18)
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How to balance humility and grace with confidence and leadership (3:18)
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Helping customers make the best buying decision for themselves, regardless of whether it involves you and your offering (3:20)
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Sharing your technical expertise in ways that land well with customers; Being seen as a trusted advisor (8:59)
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Uncovering processes and people important to a decision, even when the customer attempts to hide them (9:56)
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How to get all decision influencers on the same page about problems, opportunities, and solutions (4:36)
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Reading and leading the room in group meetings (6:12)
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Simplifying the complex with customers (5:16)
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How to build trust with customers by being seen as an extension of your customer’s business (4:26)
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How to create a sense of urgency that is real and authentic (3:51)
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Common negotiation mistakes and how to avoid them (28:44)
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Closing every meeting (7:52)
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Summary (1:19)
Module 10: Your First Month in a New Leadership Position
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You are always being watched (2:27)
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The first words out of your mouth (10:40)
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Common mistakes made by new leaders (26:48)
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Making changes in your organization or unit (9:43)
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The messages your actions send (3:14)
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Dealing with stress and potential burnout (2:55)
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Management process to think about (8:30)
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Developing routines so you and your team can focus and remain calm (3:28)
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Preparing to work yourself out of a job - already (3:22)
Summary of Pre-recorded Content
Bonus Material: Basic Management Principles
